How can I sell on Whatsapp: Everything you need to know on whatsapping automated chatbot selling

Here’s the guide on what to do in order to convert your WhatsApp to a channel that will help you start your store and start getting reach & sales. 

• Download the WhatsApp Business App: First and the foremost thing to be done is to download the WhatsApp Business App. You need a new number that you can use for your WhatsApp business as you can’t use the number already used in your normal WhatsApp account. 
• Create a Business Page: As soon as you download the Whatsapp business app, you need to verify your number and create a business profile. Relevant information includes the name of the business, business address, website, email, and other details regarding your business.
• Set Business Timings, Business Descriptions, and Welcome Messages: As you have completed all the procedures of setting up the WhatsApp business profile, you are all set to welcome your customers and start doing business with them. To give a better picture of your business to your customers, you need to set up a few more things. You need to set up the following things from the WhatsApp business setting section. 
  • Timings for your business – it is important to be added so that your customer can get a view on when to contact you. 
  • Welcome Message – This message is for the customers who contact you for the first time. 
  • Absence Message – This message is sent to the customer when they contact you after or before / other than your business timings.  

  • Quick Answer Template – These are the frequently answered questions that are sent to the customers when they reach out to you. This will help to ease the load on your human agents.

• Download WhatsApp Web or Create an Account on Interakt: Now, it’s time to select the tool you are going to use in order to manage your chats and create effective business communications. 
  • If you are just planning to start out and not expecting a huge volume of messages, using WhatsApp web is a great option. This desktop interface will be perfect, especially for single users looking to respond to chat on a PC. 
  • A WhatsApp business solution provider like Interakt is the best solution for you if you are a business looking for a tool that can distribute chats and manage your business page along with your team. This will also help you with the scalability you need as your business grows and wants to continue selling on WhatsApp. 
• Advertise your WhatsApp Business Presence: Now, at this point, you have all the things that you need to sell on WhatsApp, but how can your customer reach you? One drawback of selling on WhatsApp is that your customers can’t find you by searching your business name or location. In order to find you and contact you, you need to give them your number. If you have a brick-and-mortar store in the real world, then you can advertise your number offline through receipts or signs. It is also possible to run click-to WhatsApp ads on Instagram and Facebook to attract customers’ attention and bring them to your WhatsApp chat. This is a good idea to convey to your customer regarding your online presence on WhatsApp. 
• Manage Incoming Chats and Start to Sell on WhatsApp: Now, as all the things are done and advertisements are also done, you can chat with your customers and start selling your service or product using Whatsapp. Using the functions at your disposal, you can help your customer with purchases, provide assistance, and offer crucial post-sales support. We advocate using WhatsApp automation and custom workflows to convert incoming inquiries into sales. With advanced capabilities such as checkout links and payment interfaces, you may even allow customers to complete the purchasing cycle on the messaging platform.