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Get more leads for your tourism enterprises using WhatsApp.

Enable 24-hour customer assistance and agent access. 

Create automated FAQs for travel and tourism inquiries. 

Share relevant paperwork and PDF property brochures via WhatsApp.

Discover Whatsapp Automation & Solutions for your Travel Business.

Acquire

To generate leads, add a WhatsApp widget to your website or publish a WA link on your social media handles. To assist clients in selecting trip packages, provide unique auto-replies to frequently asked questions. 

Delight

Support clients on a large scale via WhatsApp. Use WhatsApp automatic patterns to collect client ratings and feedback.

Convert

Upsell and cross-sell with customized hotel, taxi, and other suggestions via WhatsApp. Retarget leads collected with click-to WhatsApp advertisements to increase conversions and deliver payment links to collect settlements. 

Engage

Send itinerary along with other booking-related details regularly via WhatsApp. Set up automated and customized WhatsApp notifications to send special deals and discounts during peak season. 

Break through the noise and get more leads on WhatsApp.

  • Run click-to-Whatsapp advertising with exclusive offers to attract attention. 
  • Use WhatsApp links to advertise on social media and other channels. 
  • Add a WhatsApp widget to your website to start conversations. 
  • Follow up with consumers using automated greeting messages to obtain further information.

Qualify leads on WhatsApp for timely follow-ups based on their travel requirements.

  • Use WhatsApp chatbots to ask for information such as budget, destination, number of travelers, etc.
  • Integrate with CRM to store client data and allocate the appropriate travel agent. 
  • Provide WhatsApp broadcasts that advertise new packages and details based on queries. 
  • Automate FAQs to answer travel queries.

Reduce drop-offs by taking bookings and payments for trip packages over WhatsApp.

  • Take the package customization and requirements to WhatsApp. 
  • Share your final offer and itinerary as PDFs via WhatsApp. 
  • Accept confirmation of reservation and payment over WhatsApp.

Simplify document acquiring and submitting for travel reservations.

  • Configure WhatsApp automation to collect the necessary documents based on the travel destination. 
  • Allows consumers to transmit information such as passport copies, ID cards, COVID certificates, and moreover an encrypted platform.

Send proactive notifications for trip booking confirmation and reminders.

  • Automate scheduling and confirming updates. 
  • Send booking notifications for overseas trips, such as VISA applications and more. 
  • Allow for quick scheduling and service requests over WhatsApp. 
  •  Share boarding cards and e-tickets over WhatsApp for easy document access. 

Use WhatsApp to take it a step further and provide a truly good client experience for travelers.

  • Facilitate easy hotel check-in via WhatsApp. 
  • Provide options for booking for services such as wheelchair help, extra beds, restaurant reservations, and more.

Provide proactive after-purchase customer support and assistance.

  • Accept complaints and requests using interactive messaging and reply buttons. 
  • Request seller and property verification documents using an encrypted website. 
  • Integrate with CRM to manage seller records. 
  • Schedule callbacks and coordinate with destination agents. 
  • Take cancellations and issue reimbursements via chats.

Keep clients engaged for repeat reservations and increase loyalty.

  • Automate feedback from consumers and review requests. 
  • Conduct surveys to gather insights for improving hospitality. 
  • Request referrals from satisfied customers in place of discounts. 
  • Encourage clients to join the loyalty program to receive further perks. 
  • Make it easier to rebook packages at regular intervals. 
  • Send vacation package recommendations based on prior purchases via WhatsApp broadcasts. 
  • Keep clients informed about your agency’s news and media mentions.

Why use Whatsapp Business API for travel and tourism business?

WhatsApp is putting human communication back into the online sales journey, allowing businesses to better engage and understand their customers.

Enable 24-hour customer service and agent availability.

Automate FAQs for travel and tourism inquiries. 

Streamline your acquisition and engagement campaigns on a single channel.

Natural discussion allows you to learn more about your consumers' needs. 

Optimise travel agents' follow-up time for a higher ROI. 

Proactive communication might help shorten your sales cycle.

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