Acquire customer and provide world class support using our WhatsApp Chatbot. 

Use WhatsApp to promote your health and wellness business.

  • Retrieve carts that were abandoned with automated reminders.
  • Use WhatsApp broadcasts to promote offers and discounts.
  • Use WhatsApp Catalogue to promote your offerings.

Guide your Target Audience using WhatsApp conversations.

Acquire

Connect your online store with Interakt to capture quality leads and increase conversions. Answer FAQs fast with bespoke auto-replies and help patients make the correct selections.

Delight

Help customers at scale 24 hours a day, seven days a week via WhatsApp, and collect ratings and feedback from clients via automated flows.

Convert

Upsell and cross-sell by providing personalized health checkups, supplements, and other suggestions based on previous purchases. Send payment links for collecting payments on WhatsApp.

Engage

Promote client testimonials, success stories, and user-generated content as social proof. Send regular advice and tricks on how to live a healthy lifestyle.

The personal care, health, and wellness business is expected to reach $39.56 billion by 2024, with annual growth rates ranging from 5 to 10%. Discover how top firms are leveraging WhatsApp automation to keep customers engaged in this expanding competition.

Monitor the buyer's intentions of health and wellness shoppers using WhatsApp.

  • Run click-through advertising on WhatsApp to collect user information.
  • Begin interactions on your website with a WhatsApp widget.
  • Use QR codes in print advertisements and packaging to gain opt-ins.
  • Share WhatsApp links across social media and other venues.

Transform WhatsApp opt-ins into customers with automation and conversational sales.

  • Create an automatic welcome sequence to discover the buyer’s needs.
  • Share product facts and highlights with media assets.
  • Create WhatsApp checkout links and accept payment for orders through conversation.
  • Create automated reminders for health and wellness product restocks.
  • Set up a workflow to convert COD orders to prepaid.

Personalized WhatsApp campaigns can increase repeat sales and improve the consumer experience.

  • Provide buying support to mindful health and wellness customers.
  • Use client testimonials, success stories, and user-generated content as social proof.

Satisfy your consumers before, during, and after their purchase.

  • Provide active customer support and shopping assistance beforethroughout, and following the purchase.
  • Automatic transaction and status of orders alerts.
  • Minimise NDRs and RTOs with delivery and shipment notifications.
  • Seek product reviews, ratings, and customer feedback over WhatsApp.

Why use WhatsApp for health and wellness business?

Messages are read within three minutes of sending out on average.

WhatsApp broadcast and transactional messages have an open rate of 98%.

The average click-through rate for communications is 45-57%.

53% better customer engagement rate across the buying cycle.

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