Acquire customer and provide world class support using our WhatsApp Chatbot. 

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  • Market your menu via WhatsApp Catalogues
  • Accept payments and meal orders over WhatsApp.
  • Provide round-the-clock client service
Chatbot builder for Restaurant

Acquire

Integrate the Google & Facebook Leads form to attract new food lovers to your company. Respond to queries with personalized auto-replies and assist clients in completing quick and delicious purchases.

Convert

Using customized recommendations for food and beverages, upsell and cross-sell. Provide access to payments for prompt settlements.

Delight

Help clients on WhatsApp at scale, around the clock. Utilise WhatsApp’s automated routines to collect client ratings and feedback.

Engage

Create customized and automatic WhatsApp alerts to provide offers and discounts. Provide automated delivery updates to clients via WhatsApp.

Use Chatbot on WhatsApp to accomplish everything from marketing your menu to collecting orders for curbside pickup and dine-in, home delivery, and suggestion sharing.

Advertise your online food products and dine-in menu.

  • Showcase restaurant menus and products that can be ordered online via WhatsApp broadcasts.
  • Get immediate attention to your new collections and cuisines!

Accept reservations for dining at restaurants.

  • Accept customer inquiries via WhatsApp regarding your restaurant's menu, hours of operation, and other topics.
  • To ensure a great dining experience, get their phone number and email address and follow up on reservations for tables and preorders.
Table booking in Restaurant using WhatsApp Chatbot

Respond to customer inquiries and expedite order placement

  • Use WhatsApp to instantly respond to consumer questions about the menu, merchandise, and orders, whether they are placed over the phone or in person.
  • To ensure that consumers have an excellent experience and help them place educated food orders, set up WhatsApp automation for FAQs!

Accept payments via WhatsApp to handle orders faster.

  • Give your customers a faster and more convenient method to pay for their food orders.
  • Send checkout links via the WhatsApp Business API to take order payments within the messaging app.

Allow quick order and meal delivery tracking via WhatsApp.

  • Keep your consumers informed and updated on their orders.
  • Set up automated order and delivery monitoring notifications on WhatsApp using Interakt to alleviate post-purchase anxiety.

Encourage repetition of food orders to increase client loyalty.

  • Use client order history data to re-engage them via WhatsApp.
  • Send out WhatsApp advertising to encourage repeat purchases of a favorite product or dish, offering a special discount to win their hearts.

Provide confirmed returns and refunds for positive client experiences.

  • Did a consumer dislike the meal delivered, or did you send them an incorrect/incomplete order?
  • Use WhatsApp to make returns and refunds easier. Verify the customer and order details, select a return/refund method, and resolve the issue immediately!

Seek product reviews and consumer feedback for orders.

  • Follow up with clients once they have received their orders to request comments and reviews.
  • Automate a post-purchase delivery feedback request campaign on WhatsApp using Interakt. Use interactive messages to gain streamlined insights from customers.

Schedule pickup at the curb and order takeout.

  • Want to allow consumers to place an order with your business and then pick it up themselves?
  • Make it simpler for them to know whether to stop by utilizing WhatsApp to send order progress updates and schedule pickups.

Why use WhatsApp Chatbot for restaurants?

Do not wait for clients to discover your new food preparation items and cuisines through food apps. Use broadcasts to promote your menu proactively!​

Stay in touch with clients by using WhatsApp promos and personalized menu recommendations.

Make order payments quicker, send tracking information and delivery-related alerts, collect feedback, and process returns/refunds faster for a better customer experience. ​

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